You can cancel your plan/subscription at any point. To do so, please contact us at the support email address you received. The cancellation will come into effect at the end of your current monthly billing cycle. Pertaining to the status of your site once you cancel, the following conditions will apply:
Your orders will be managed using our ‘Five-Star Restaurant Menu’ plugin, used on more than 10 thousand restaurant websites and the most popular restaurant menu plugin for WordPress.
Your reservations will be managed using our ‘Five-Star Restaurant Reservations’ plugin, used on more than 20 thousand restaurant websites and the most popular restaurant reservations plugin for WordPress.
Yes, with the Ultimate and Enterprise plans you have access to our Five Star Restaurant Manager app, which is available for both Android and iOS. The app lets you view, edit and cancel reservations and orders directly from your phone or other device. It can be used on multiple devices, and you can set the… READ POST
Your website is built using WordPress, an open-source content management with tonnes of websites providing walk-throughs for beginners on how to make updates. We’ve also got an extensive tutorial video library from YouTube that is searchable via the customer portal on our site. Finally, if you don’t feel comfortable making changes to your site on… READ POST
Refunds for the initial monthly payment can be issued at any point before the site is delivered, minus any expenses already incurred towards getting your site online. Generally, before you send in the required materials, your refund would be more than 95% of the checkout price.
We aim to get all sites online with 3 business days of receiving the required materials, so it depends on how quickly you can get those together. You’ll see a list of required materials, such as your restaurant menu, reservation preferences, etc., on the checkout page, and will also receive an email with the list…. READ POST
WordPress is the most popular way to build a website, with around 40% of ALL websites using it (estimated at around 28 million websites). WordPress is an open-source content management system, which can be used or modified by anyone, built to allow those who aren’t developers to update their own websites. There are tonnes of… READ POST
Your website will be hosted by Dreamhost, a large, reliable hosting company who have a 100% uptime guarantee. They host more than 1.5 million websites, offer unlimited bandwidth and data storage, have 24/7/365 customer support and have been in business for more than 25 years.
