Five Star Plugins Blog

Should walk-ins always get priority over future online bookings?
min read
Should walk-ins always get priority over future online bookings?

No. The right answer depends on your service model, but the priority rule should be intentional rather than improvised in the moment.

Read Featured Post

Topic

Best of
Blog
Competitor
Five Star Business Profile and Schema
Five Star Restaurant Menu
Five Star Restaurant Reservations
How-tos
Integration
Plugins
Problem Tutorial
SEO
Showcases
Themes
Uncategorized
Can smaller restaurants benefit from peak rules?
Can smaller restaurants benefit from peak rules?

Yes. A small room often feels peak-time compression more intensely because one bad cluster affects a larger share of total capacity.

Should I hide the busiest time entirely?
Should I hide the busiest time entirely?

Sometimes, but not always. In many cases it is better to offer a more controlled version of the slot rather than remove it completely.

Is this only useful for larger restaurants?
Is this only useful for larger restaurants?

No. Smaller restaurants often feel the impact even more because one badly placed booking can distort the rest of the service.

Can capacity rules change by service?
Can capacity rules change by service?

Yes. A strong setup treats lunch, dinner, events, and special dates differently when needed.

Do I need to assign every table separately?
Do I need to assign every table separately?

Not always. Some restaurants group similar tables together, but the more varied your floor is, the more useful table-level setup becomes.

Can I still use instant confirmation for most bookings?
Can I still use instant confirmation for most bookings?

Yes. In fact, that is usually the best approach. Let ordinary reservations confirm automatically and reserve approval for the requests that truly need a decision.

Which restaurants benefit most from approval workflows?
Which restaurants benefit most from approval workflows?

Restaurants with frequent large-party requests, event traffic, complex floor layouts, or highly constrained premium service periods often benefit the most.

Do approval workflows make online reservations feel harder for guests?
Do approval workflows make online reservations feel harder for guests?

Not if the process is communicated well. Guests usually accept review steps when the restaurant acknowledges the request clearly and responds in a predictable timeframe.

Do automated reservations still need staff review?
Do automated reservations still need staff review?

Yes, for special cases. The strongest systems automate routine bookings and route higher-risk requests into a controlled workflow.

Browse Plugins Now